Getting Started
General FAQs
- What are the hours of operation for the Member Success team?
- Help! Why can't I register my account?
- How do I activate my Sonic Boom Wellness account?
- Can my spouse/partner participate in Sonic Boom?
- What's the Social Feed?
- What are Recommendations?
Profile & Preferences
Social Connections
Rewards
Rewards
- Where's my e-gift card I ordered with my Boomin' Bucks?
- Are Boomin’ Bucks transferrable or refundable?
- Are Boomin’ Bucks taxable income?
- What is your return policy for Boomin' Bucks orders?
- How can I check the status of my Boomin' Bucks order online?
- Who can I call about problems with a Boomin' Bucks order?
Coach's Corner
Coach's Corner
- Can I change my coach?
- Can I reschedule a coaching appointment?
- Can I update my health focus after completing the initial intake survey?
- Do I have access to Nicotine Replacement Therapy (NRT) if I want to quit smoking?
- How do I enroll in coaching?
- How do I graduate from the coaching program?