What are the hours of operation for the Member Success team?

Monday - Friday (closed on weekends and holidays)

8:00 a.m. - 5:00 p.m. PDT

Toll-Free phone number: 1-877-766-4208

Direct phone number: 760-438-1600 


Our Member Success Team wants to ensure that all members are supported and get their questions answered as quickly and efficiently as possible. All support inquiries submitted by email will be answered during business hours, in the order they were received, and by the end of each day. For inquiries submitted outside of business hours, they will be answered during the next business day, in the order they were received.

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