Skip to main content
Logo
Submit a request Sign in
What can we help you with?
  1. Sonic Boom Help Center
  2. Rewards
  3. Rewards

What if I don’t receive the code for my Marketplace order?

Updated June 30, 2026 14:23

Check your spam or promotions folder, then request a new code from the verification page. If you still do not receive the code, please contact support for assistance.

Was this article helpful?
0 out of 0 found this helpful

Articles in this section

  • Where's my eGift card I ordered with my Boomin' Bucks?
  • What if I don’t receive the code for my Marketplace order?
  • How does the verification process work for my Marketplace order?
  • Do I need to create an account or password for the Marketplace?
  • What if I enter the wrong passcode for my Marketplace order?
  • Why am I being asked to complete a one-time passcode verification for my Marketplace order?
  • How do I navigate and use my Reward Marketplace?
  • How do I use the click-to-call feature from my computer or mobile device for the Marketplace?
  • What kind of questions can I ask in the live chat in the Marketplace?
  • How do I use the live chat feature in the Marketplace?
See more

Can't find what you're looking for?

Let us help you!

Submit a request

© Sonic Boom Help Center

Theme by Lotus Themes