Great news! 🎉 With our latest iOS update, your Apple Health and Apple Watch data now syncs automatically in the background once connected to Sonic Boom Wellness. No need to keep the app open!
Here are a couple of quick checks if you’re not seeing your steps:
- Apple Watch paired to iPhone
- Make sure your Apple Watch is properly paired with your iPhone so its data flows into Apple Health.
- Check Apple Health
- Open your Apple Health app to confirm your steps are being recorded there. If they are, Sonic Boom will pull them in automatically.
- Refresh (if needed)
- If you don’t see your steps right away, force-close and reopen the Sonic Boom app to trigger a refresh.
That’s it — your data will keep syncing in the background going forward. 🚀
How does background syncing with Apple Health work?
Our app can receive activity data from Apple Health even when the app isn’t open. This uses Apple’s HealthKit background delivery feature.
- If you gave permission when you first connected, updates can arrive in the background.
- If you turn off a data type in the Health app → Data Access & Devices → [SBW], we will stop receiving that data.
- Background App Refresh is not required, but iOS may sometimes delay updates in Low Power Mode.
Need more help? Member Success is here for you! 😊
Here is a quick video to help you navigate how to register your account: