Oops! We apologize for the inconvenience! We hate error messages too. If you're seeing the Fitbit "no tracker paired" 904 error, it means the Fitbit account you're trying to sync to your Sonic Boom account doesn't have a Fitbit device registered to it.
But don't worry, we've got your back! 🕵️♂️ Let's fix this together:
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Double-check your Fitbit account credentials when syncing your accounts. Follow these steps:
- Open the Fitbit app.
- In the upper right corner, click on the "ID card" icon to open your account settings.
- Scroll down and click on "Security and Login" to find the email address associated with the account. Does it match the one being used to link Fitbit to Sonic Boom? They should match!
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Make sure you've actually synced your Fitbit device upon setting up your Fitbit account!
You've got this! 💪 Let's get you back on track and moving forward! 🚀