Oh no, your Fitbit activity decided to play hide and seek! 😅 No worries, we'll get it back on track. Sometimes, the connection to FitbitAPI can be a bit slow, but we've got some tricks up our sleeve to help you out:
- Log out and back in: First, log out of your Fitbit app and then log back in. This often helps sync things up. Make sure the steps on your device match what you see in the app.
- Check Sonic Boom Wellness: Log into your Sonic Boom Wellness app and click on the heart icon in the upper right corner to view updated data.
- Contact Member Success: If your Fitbit data still isn't aligning with what's in your Sonic Boom account, reach out to Member Success for further assistance.
Remember, as long as you frequently offload your data to the Fitbit app, we should be able to recover any missing activity. Keep moving and stay awesome! 💪✨
Here is a quick video to help you navigate syncing your Fitbit: