We apologize for any inconvenience and are happy to help!
The Rewards page has two types of categories for activities: Sonic Boom Wellness-related activities and third-party activities.
Sonic Boom-related activities are completed within the app. When these activities are done, the results will show up in Rewards within one hours. Sonic Boom-related activities are things like the following:
Hit a striding goal
Complete the Health Quality Assessment (HQA)
Track a healthy habit
Third-party activities are activities where Sonic Boom partners with another vendor or provider to offer the services. When these activities are done, it can take 4-6 weeks for Sonic Boom to receive completion confirmation from the vendor. Examples of these activities include the following:
If you’ve done an activity from your Rewards page and you're still not seeing the activity reflected as complete, notice if it's either within an hour of completion (Sonic Boom) or a third-party activity that may not appear yet.