Try these quick checks:
- Confirm your fitness device is syncing with its companion app.
- Verify that activity is appearing in Apple Health or Health Connect.
- Make sure the necessary permissions are enabled for both your fitness app and Sonic Boom.
- Open Sonic Boom again to check for updated activity.
Important: Not all fitness apps share every type of activity. If your steps or exercise minutes aren’t available in Apple Health or Health Connect, Sonic Boom may not be able to receive them.
If you’re still having trouble, contact Sonic Boom Member Support for assistance.