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Update Fitbit device name in Sonic Boom Wellness account

Did you recently get a new Fitbit and your Sonic Boom Wellness account is still showing the old device name? 

Use an "incognito/private browsing" internet window to re-link your Fitbit account to your Sonic Boom account:

Google Chrome:
Manually:

  • Open a new browser tab (Ctrl+t)
  • Drag mouse to the three horizontal lines in top right corner of screen
  • Click on ‘New incognito window’

Shortcut:

  • Ctrl+shift+n


Mozilla Firefox:
Manually:

  • Open a new browser tab (Ctrl+t)
  • Drag mouse to the three horizontal lines in top right corner of screen
  • Click on ‘New Private Window’

Shortcut:

  • Ctrl+Shift+p (private browsing)


Internet Explorer: 
Manually:

  • Open a new browser tab (Ctrl+t)
  • Click on the cog wheel icon at the top right corner of screen
  • Hover mouse over ‘Safety’
  • Click on ‘InPrivate Browsing’

Shortcut: 

  • Ctrl+Shift+p (private browsing)


Safari (computer):
Manually:

  • Open a new browser tab
  • Hover mouse under ‘File’
  • Click on ‘New Private Window’

Shortcut: 

  • Command+Shift+n

Linking Fitbit account to Sonic Boom Wellness:

  • Login to Sonic Boom account
  • Click on either your profile picture or initials
  • Select "Manage Devices"
  • Click on "Let's get started"
  • Choose "Fitbit"
  • Enter your Fitbit login credentials
  • "Allow" access

If you're still running into some trouble with the above steps -- contact the Sonic Boom Wellness Support team at: info@sbwell.com or call us directly at: 760-438-1600.

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